Shared visibility
Connect multiple mailboxes and give the team a central place to read and reply to conversations.
IMPERIAL PROJECT / TEAM COMMUNICATION
Imperial MailBox
One shared inbox. One team.
A shared mailbox with a mini-helpdesk workflow, designed to centralize Imperial's emails and help the team respond faster.
Shared inbox
Gmail
Outlook
Cloudflare Workers
Explore features ↓
Sign-in is handled through Latch, Imperial's licensing system. IMB does not manage its own passwords or accounts.
SHARED INBOX
3
Conversations
01 / OVERVIEW
Team communication, in one place
Instead of handling every message individually, the team can work from a shared inbox and keep conversations organized together.
Clear workflows
Use statuses, priorities and tags to organize messages and make the next action easier to identify.
Team collaboration
Add internal comments to share context with teammates without putting those notes in customer replies.
02 / FEATURES
Everything the team needs to stay organized
IMB combines shared email access with lightweight helpdesk-style organization.
Multiple connected mailboxes
Bring supported mailboxes into one shared interface instead of switching between services.
Read and reply
Open conversations and send replies directly from the IMB interface.
Status and priority
Track the state of conversations and highlight messages that need more attention.
Tags and internal comments
Categorize conversations and exchange internal notes to keep shared context available to the team.
Personal interface settings
Choose a light, dark or system theme and customize your display name.
03 / MAIL SERVICES
Works with Gmail and Outlook
IMB connects to supported email services so the team can work from a shared interface.
Gmail
Connect a supported Gmail mailbox and manage conversations through IMB.
Outlook
Connect a supported Outlook mailbox to bring its conversations into the shared workflow.
04 / ARCHITECTURE
Built on Cloudflare
IMB uses Cloudflare's serverless platform for its application logic and supporting data storage.
Imperial MailBox
Shared inbox and team workflow
Cloudflare Workers
Application logic and service integration
Mail content is retrieved from the connected mail service. According to the project's design, IMB does not copy or store email content in its own database.
05 / AUTHENTICATION
One identity system: Latch
IMB relies on Imperial's Latch licensing and authentication system rather than maintaining a separate password and account system of its own.
IMPERIAL AUTHENTICATION
Latch integration
User access is handled through Latch. IMB does not manage its own user passwords or standalone accounts.
Discover Latch ↗06 / PRIVACY
Your emails stay with your mail provider
IMB is designed to store the collaboration data it adds, rather than duplicating the content of your email conversations.
What IMB stores
- Conversation statuses and priorities
- Tags and internal comments
- User profiles and display preferences
- Identifiers and credentials required to connect mailboxes
What IMB does not store
According to the project's design, email content is read live from Gmail or Outlook and is not copied into IMB's own storage.
Data requests: requests relating to stored data are handled, but no specific response timeframe is guaranteed.
07 / PROJECT STATUS
Functional and feature-complete
The planned features are complete and IMB is functional. Its source repository is private.
Functional
Gmail + Outlook
Private repository
IMPERIAL CORPORATION
Better teamwork starts with better communication.
Imperial MailBox brings shared email and team collaboration into one focused workflow.